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A little birdy told us you're looking to refund your product! We're sorry you had a bad experience after shopping with Makhsoom.

However, below are the terms & conditions which determine if you qualify for a refund, or not.

  1. You may request to be refunded if the product you purchased showed any manufacturing / handling defections.
  2. You may NOT ask for a refund for defects with your product caused by mal-use, over-use and / or user-abuse.
  3. In case your product showed any defects, you may ask for a refund or exchange within 7 days of purchase.
  4. You may request to be refunded if the product was falsely marketed on Makhsoom.com, e.g. Citing non-existing features in products.
  5. You may NOT ask for a refund if the packaging / product didn't match your expectations.
  6. You may not ask for a refund if your coupon has expired and you didn't redeem it, tough luck bub!

For more info, visit our FAQ page.